Shipping Policy

Last updated: April 21, 2021

Thank you for visiting and shopping at focusedtrainingsolutions.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Shipment method

Estimated delivery time

Shipment cost

FedEx Standard

3-5 business days

Free

FedEx Two Days

2 business days

$12.95

FedEx Overnight *

1-2 business days

$19.95

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Focused Training Solutions ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Focused Training Solutions is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Focused Training Solutions is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Virtual Instructor-Led Training

Our training experts create customized virtual learning experiences in which information and skills are presented dynamically through lectures, presentations, demonstrations, and discussions. We recommend this format of training when projects require more one-on-one interaction that is highly complex.

Benefits
  • Personalized Learning
  • Immediate Feedback
  • Independent Attention
  • Low Costs
  • Socialization
  • Perceived Value

Virtual Reality

We create immersive experiences by incorporating lifelike scenarios that mimic the workplace. Learners experience sights and sounds that bridge actual reality and virtual reality.
Benefits
  • Boosts engagement
  • First-hand experiences
  • Take risks in a safe environment

Workplace Learning Design Strategy

Our goal is to help your organization optimize employee performance by offering engaging, effective learning strategies that can be utilized on the job. After carefully considering the audience, the following high level questions guide our strategy and help us determine the best method by which learning should be delivered to meet the needs of our clients.
  • User Experience
  • Microlearning
  • Mobile Learning
  • Gamification
  • Storyboarding
  • 508 Compliance
  • Website
  • Web & Social Media Analytics
  • Application Development
  • Content Management Systems
  • Data Analytics
 
  • Search & Search Engine Optimization
  • Scripting & Narration
  • Learning Delivery¬†
  • Learning Design

Employee Learning Solutions

  • Instructional Design
  • E-learning Development
  • Learning Management Systems
  • Microlearning
  • Gamification
  • Scripting & Narration
  • Animation & Motion Graphics
  • E-book Development
  • Multimedia Production
  • Online Curriculum
  • 508 Compliance